WebbStarChapter is a life-saver. It makes it fast and easy to upload/create content, post new meetings, email our community, manage members and non-members, etc. We used to … WebbWhen you use words in either of these sections to search the Knowledge Base, you may find articles that contain similar content. To use these words in your search, select your product from the drop-down list box, and then enter the keyword or query word that is specific to the content you want to find in the Search for box.
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Webb25 okt. 2024 · Customer self-service portals serve as an external knowledge base, allowing customers to access information without the aid of a customer support agent. Unlike these solutions, contact center knowledge bases are internal solutions specifically intended for use by customer service representatives within a contact center environment. WebbTry knowledge base software for free. Zendesk is a smart knowledge base that helps you organize your institutional knowledge and put it to work as useful content in the format of a searchable database. Put simply, with Zendesk’s knowledge base, you can quickly create and tailor a help center to your specific needs. download mechakeys
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